English : An ace police crisis negotiator, Chae-yoon, is called to the scene where her supervisor is taken hostage. Through the control room monitor, she is faced with the cold-blooded hostage taker, Tae-gu, whose demeanors are difficult to interpret. Against the 21-hour deadline Tae-gu has set, Chae-yoon tirelessly tries to crack the unusually calm perp over multiple video-calls. Eventually, the shocking truth begins to unveil.
Indonesia : Seorang negosiator krisis polisi ace, Chae-yoon, dipanggil ke tempat di mana atasannya disandera. Melalui monitor ruang kontrol, dia dihadapkan dengan penyandera berdarah dingin, Tae-gu, yang perilakunya sulit ditafsirkan. Terhadap tenggat waktu 21 jam yang telah ditetapkan Tae-gu, Chae-yoon tanpa lelah mencoba untuk memecahkan pelaku tenang luar biasa atas beberapa panggilan video. Akhirnya, kebenaran yang mengejutkan mulai mengungkap.